Computer, Support, Business, PC, Server, Networking, IT, PC, WiFI, Sage, Accounts, Payroll, Help, Maintenance, Hardware, VoIP, Derry, Donegal
WHO WE ARE.... :)
Com Cubed has been working enthusiastically in the IT service sector since 1998. At present we have two in-house technicians, two Engineers and three specialist consultant engineers, as well as three sales and admin staff members. Our ethos is, and has always been, to provide a fair and up front package with an aim to minimise downtime and maximise efficiency.
You will always have you calls answered and your IT problems dealt with in a prompt manner.
Some of the qualifications currently held by our Engineers include;
Microsoft Certified Professional
Microsoft 2008 TS: Microsoft® SQL Server™ 2005 - Implementation and Maintenance
MCITP (MCDBA) MS SQL2005
Microsoft 2008 MCITP (MCDBA) MS SQL2005
Microsoft Certified Systems Engineer
Microsoft 2009 Microsoft Certified Systems Engineer
HOW WE HELP
We don’t hang about waiting for you to call when something goes wrong.
We proactively monitor your computers and servers for, amongst other things, Virus Infections, Hard drive Faults or Missed updates. A large screen in our office alerts us with a red X should one of you computer develop a problem. We spot trouble, we’ll fix it right away – probably before you even know about it.
We send a weekly report informing you of the state of your network and health of your systems, giving you peace of mind and knowledge that backups, updates, virus scans and overall performance is as it should be.
This maintenance service includes telephone and remote support for your staff and is charged per month per computer. A very straight forward pricing structure is in place that can be quoted to you within minute should you wish to find out more. No contract, with monthly billing.
On-site support is also available and we can be contacted on a one-off, as needed basis or alternatively a support bank model is in place that allows for pre-paid blocks of hours to be purchased at a reduced rate and used as and when required.
The Millennium Forum, the North Wests leading Theatre & Conference Centre, has been working with Com Cubed now since 2011. We are delighted with the overall level of service so far. We rely heavily on our IT systems and cannot afford downtime. Com Cubed understand this and deliver well within their agreed response and resolution limits. One of the biggest demands from our customers is a seamless Wi-Fi system and on the whole Com Cubed delivers. A phone call, dial in or site visit is never too much to ask and during the busy City of Culture Year we have found Com Cubed assisted greatly in the delivery of our IT needs. I would highly recommend working with them.
Paul Mason, General Manager,
The Red Door recently approached Com Cubed to spec and implement business IT systems for our establishment and I have to say it was the right decision. From the outset Brian understood our requirements and was able to advise use on the best way to meet our goals. We are in the customer service sector and customer satisfaction is key, so a working IT system that allows us to collaborate and communicate effectively is an invaluable tool.
Shay Mc Callion, Owner,
The Red Door Country House Restaurant & Bar