SMARTER IT MANAGEMENT
Total IT SUPPORT
Empowering organisations across Ireland, North and South with reliable, secure, and professional IT solutions since 1996.
STRATEGIC PARTNERSHIP
IT Support Services
Your technology should be an asset, not a hurdle. We provide a comprehensive range of IT support consulting services designed to keep your operations seamless. Whether you need reactive help or a full managed infrastructure, we bring 30 years of expertise to your desk.
We don’t just fix computers; we build resilient systems. By blending proactive maintenance with rapid response, our IT consultancy services ensure that your team stays productive and your data remains protected. We are the dependable partner that grows with your business.
We are “people” people. We understand that behind every screen is a professional who needs their tools to work. We prioritise clear communication and fast turnarounds, ensuring a trusted expert is always just a phone call away.
Proactive Care
Managed IT Support
Think of us as your in-house IT department, without the overhead. Our managed IT services for small businesses provide 24/7 system monitoring and maintenance, ensuring your business stays online and secure. We catch issues before they cause downtime, allowing your team to focus on what they do best.
With a fixed monthly fee, you get predictable budgeting and priority response. From security updates and data backups to unlimited remote assistance, we manage every layer of your digital environment through our tailored managed IT support services. It’s not just support; it’s a strategic partnership designed for stability and growth.
ON-DEMAND HELP
Pay & Go IT Support
Professional IT help, exactly when you need it. Our Pay & Go service is the ideal solution for businesses that don’t require a monthly contract but still need access to expert technicians. From emergency repairs and hardware installs to one-off troubleshooting, our IT support and consultancy services keep your operations running smoothly.
We also act as a trusted local partner for 3rd party IT vendors and international firms. If you have a presence in the region but your main IT team is based elsewhere, we provide the “boots on the ground” necessary to handle physical site requirements, on-site engineering, and IT support services in Northern Ireland.
STRATEGIC PLANNING
IT Consultation
Technology moves fast, and we help you stay ahead. Our consultation services are built to align your infrastructure with long-term business goals. We provide computer consulting services, audit existing systems, identify security gaps, and provide a clear roadmap for modernisation and efficiency.
Whether you are scaling your workforce, moving to the cloud, or upgrading your network, we provide the expert guidance needed to make informed decisions. We take the guesswork out of technology, ensuring your investments today support your success tomorrow.
INSTANT QUOTE
IT Support Calculator
Generate a custom estimate in seconds using our IT support calculator, tailored to your specific team size and technical requirements. Get a clear, no-obligation breakdown of your costs instantly without the need for sales calls or follow-ups.
IT support plans
Compare every feature, tier by tier
| Essentials | Protect | Complete | Compliance | |
|---|---|---|---|---|
| Support | ||||
| Unlimited remote support | ✓ | ✓ | ✓ | ✓ |
| Unlimited on-site support | ✕ | ✓ | ✓ | ✓ |
| Unlimited device repairs | ✕ | ✕ | ✓ | ✓ |
| 3rd party vendor management | ✕ | ✓ | ✓ | ✓ |
| 365 & computer user adds/changes | ✓ | ✓ | ✓ | ✓ |
| Monitoring & maintenance | ||||
| 24/7 monitoring with self-healing automation | ✓ | ✓ | ✓ | ✓ |
| OS & third-party app patching | ✓ | ✓ | ✓ | ✓ |
| Network device monitoring & maintenance | ✕ | ✕ | ✓ | ✓ |
| Domain & DNS management | ✕ | ✕ | ✓ | ✓ |
| Device management (Microsoft Intune) | ✕ | ✕ | ✕ | ✓ |
| Security | ||||
| Enterprise antivirus (EDR) | ✕ | ✓ | ✓ | – |
| Spam & malware protection | ✕ | ✕ | ✓ | ✓ |
| Advanced threat protection | ✕ | ✕ | ✓ | ✓ |
| Email & data protection | ||||
| Backup monitoring* | ✕ | ✓ | ✓ | ✓ |
| 365 backup – Mail/SharePoint/OneDrive | ✕ | ✕ | ✓ | ✓ |
| Email archiving & continuity | ✕ | ✕ | ✓ | ✓ |
| Central signatures & disclaimers | ✕ | ✕ | ✓ | ✓ |
| Email security level | – | – | Plan 3 | Plan 4 |
| Compliance & risk | ||||
| Unified EDR & identity protection | ✕ | ✕ | ✕ | ✓ |
| Permission & sharing management | ✕ | ✕ | ✕ | ✓ |
| Misdirected email prevention | ✕ | ✕ | ✕ | ✓ |
| Staff cyber awareness training & risk scoring | ✕ | ✕ | ✕ | ✓ |
| Continuous vulnerability scanning | ✕ | ✕ | ✕ | ✓ |
| Built for regulated/compliance-heavy sectors | ✕ | ✕ | ✕ | ✓ |
| Pricing | ||||
| Cost per device/month | £14–£19 | £22–£28 | £30–£38 | Custom quote |
*Backup monitoring subject to an agreed backup solution, please call to discuss. – at Compliance indicates the feature is superseded by the unified EDR & identity protection row above.
IT support calculator
See what your plan could cost
Choose a plan and team size for an instant monthly price range.
Estimated monthly range
£90 – £98
Complete plan · £30–£38 per device / month + £60 monthly company base fee
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